WhatsApp chatbot
Answers customer questions 24/7, records bookings, and sends reminders — inside the app your customers already open dozens of times a day. Connected officially through the WhatsApp Business API.
WHATSAPP CHATBOTS · n8n AUTOMATION · AI AGENTS · WEBSITES
Every message answered. Every booking captured. Even after close.
Otonic builds WhatsApp chatbots, workflow automation, and websites for restaurants, clinics, salons, and other service businesses across Australia. Not an off-the-shelf template — we learn your workflow, then build a system that follows it. See a demo first, then decide.
Free, 30 minutes, no strings. We'll show you exactly what's worth automating on the call.
Katie's Salon · Assistant
online
Today
Hi, can I still book a cut + hair treatment for 2 PM tomorrow?
9:47 pmHi Sarah 👋 2 PM tomorrow is fully booked. Still open: 1 PM or 3:30 PM. Which would you like?
9:47 pm3:30 please
9:48 pmDone, you're booked ✂️ Friday, 3:30 PM — cut + treatment with Katie. An automatic reminder goes out the day before. See you, Sarah!
9:48 pm
01
Services
What we build
We deliberately focus on just these four things — and take each one deep.
Workflow automation (n8n)
Incoming orders logged neatly. Invoices sent on their own. A daily summary every morning without being asked. Built on n8n — the flow is yours to audit, and it doesn't lock you to us.
AI customer-service agent
Not a rigid press-1-press-2 bot. An agent that understands free-form questions, answers from your business data — not made up — and knows when to hand the conversation to a human.
Business websites
Fast, search-ready websites for service businesses — built to work with your chatbot, so enquiries from the site land in the same inbox and bookings in the same calendar. Hand-coded. No page builders, no bloat.
02
Who it's for
Businesses whose customers arrive by chat
Restaurants & cafés
Table reservations without the phone tag. Orders through chat land straight in your system. Menu and opening hours answered automatically; confirmations and reminders run themselves.
Clinics & practices
Appointment slots that fill in order. Day-before reminders cut no-shows. Questions about hours and location no longer eat into staff time.
Salons & spas
Booking per stylist or therapist with slots that stay accurate. Automatic reminders, and follow-ups to regulars who haven't come in for two months.
And others
Trades, dental practices, tutoring centres, real estate agents — every business's flow is different. That's exactly why we don't sell templates. Tell us your flow →
03
Case study
Live · 2026
ASRI — from a one-day demo to a production assistant
Situation
An online insurance platform in Indonesia was fielding the same questions on WhatsApp every day: products, policies, how to claim. The support team was swamped at peak hours — and outside business hours, customers got no answer at all.
What we built
ASRI, an AI agent that answers product questions right inside WhatsApp. Its answers are drawn from the company's own data — not made up by the model. The first demo was finished in a single working day and tested by the internal team immediately.
Now
ASRI is running in production — and it was the client who asked to expand it: across all social channels, into lead qualification, and claim follow-up. To us that's the most honest measure of success: phase one used, phase two requested.
We'll name the client once we have written permission. We haven't published result numbers either — phase one is still being measured. The moment the numbers exist, those numbers go here. Not the other way around.
04
How it works
Four steps. The first is just a conversation.
From the first chat to a demo you can hold: usually a matter of days.
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01
Discover
A 30-minute call — no slide deck, no pitch. Walk us through your business from a customer's first message to payment landing. That's where it becomes clear what's worth automating, and what's better left to a human.
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02
Design & demo
Within days — not months — you're holding a demo running on your own phone. Try it, tear it apart if you need to, then decide.
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03
Deploy
We connect it to what you already use: your business WhatsApp number, spreadsheets, calendar, POS. No switching apps, no disrupting what's already running.
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04
Maintain
A bot left alone gets dumb. We watch real conversations, fix answers that miss, and add capability as your business grows.
05
Calculator
How much could you save?
Rough numbers, not a promise. Drag to match your business — the real math we'll work out once we've seen your flow.
Time saved
240 hrs / month
Cost saved
A$6,750 / month
Saved per year
A$81,000 / year
Added revenue potential
A$16,000 / month
Assuming transaction capacity rises 20% because chats and orders no longer wait on a human to reply.
A rough estimate from your inputs — not a quote. Salary is figured over 160 working hours a month.
06
Contact
Tell us your business flow. We'll show you which parts can run themselves.
A free 30-minute demo and consultation, no commitment. Grab a slot and we'll walk through your workflow together — a real human on the call, not a bot. Not yet, anyway.
- Emailhello@otonic.ai
- Instagram@otonic.ai ↗